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Registering in a course conducted online by the Inflight Institute and by accessing the Inflight Institute web site, you agree, without limitation or qualification, to be bound by these terms and conditions and such other additional or alternative terms, conditions, rules and policies which are displayed or to which you may be directed in connection with Inflight Institute, as all of the same may be modified by Inflight Institute from time to time (collectively the "Terms and Conditions"), You should visit this web page periodically to review the Terms of Conditions that govern your transactions and are binding on you. You acknowledge, understand, and agree to be bound by the following Terms and Conditions of Use:

The course materials, including without limitation, the notes, exams, organization, web site layout and other documentation are subject to copyright, with all associated rights owned by Inflight Innovations Inc.®™. You should assume everything you see or read on this site is copyrighted unless otherwise noted. You are prohibited from reproducing the course materials, in whole or in part, without the express written consent of Inflight Innovations Inc.®TM. Therefore ALL Inflight Institute students are limited in the number of pages they may print (30 pages maximum) for certificate courses.

  1. Permitted and Prohibited Uses

    The Inflight Institute is intended for the lawful use of its members. Subject to these Terms and Conditions, Inflight Institute grants you a non-exclusive, non-transferable, limited right to access, use and view this site and the information thereon, including without limitation, all text, design, graphics, drawings, photographs, video clips, music and sounds, and all trade mark’s, and trade names used at this site and the selection and arrangements thereof (collectively, the "Content"), solely for your own personal use, provided, however, that you may not, nor may you allow others to, directly or indirectly:

    1. sell, license, rent, reproduce, modify or attempt to modify or create derivative works from the content in any way or reproduce or publicly display, perform, transmit or distribute or otherwise use the content for any public or commercial purpose, including without limitation use of the content on any other web site or in any environment of networked computers;
    2. transfer the content to any other person without the prior written explicit consent of Inflight Institute;
    3. use this site in any manner that could damage, disable, overburden or impair this site;
    4. upload, post or otherwise transmit or distribute on this site any items, including without limitation computer viruses, Trojan horses, worms, backdoor, shutdown mechanism or other harmful, disruptive or destructive files or computer programs;
    5. interfere with the security of, or otherwise abuse, this site or any services, system resources, accounts, servers or networks connected to or accessible through this site or associated or linked sites;
    6. infringe on any patent, trade-mark, trade secret, copyright, right of publicity, or other proprietary right of any person, or impersonate any person or entity;
    7. disrupt or interfere with any other person's use or enjoyment of this site or associated or linked sites;
    8. use any robot, spider or other automatic program or device, or manual process to monitor, copy, summarize, or otherwise extract information from this site or the content in whole or in part;
    9. use or attempt to use another's account, password, service, system or other information without prior written authorization from Inflight Institute, or create or use a false identity on this site;
    10. transmit on, to or from this site spam, chain letters, junk mail or any other type of unsolicited mass e-mail;
    11. upload to, distribute to, or otherwise disseminate through this site any material or information of any kind that is threatening, harassing, libelous, defamatory, obscene, pornographic, fraudulent, deceptive, abusive, or otherwise violates any law or infringes or violates any rights of any other person or entity, or contains a solicitation of funds, advertising, or a solicitation for goods or services; or
    12. attempt to obtain unauthorized access to this site or portions of this site which are restricted from general access.

    You also agree that you are solely responsible for actions and communications undertaken or transmitted in the course of your usage of this site, and that you will comply with all laws that apply or may apply to your use of or activities on this site or in respect of the content.

  2. General Students

    1. You agree to provide accurate and current information about yourself as required by the relevant registration process, and to promptly update such information as necessary to ensure that it is kept accurate and complete. You agree to be responsible for:
      1. maintaining the confidentiality of any passwords or other account identifiers which you choose or are assigned as a result of any registration over the Inflight Institute, and
      2. all activities that occur under such password or account. Further, you agree to notify Inflight Institute of any unauthorized use of your password or account. Inflight Institute shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
    2. Once you have registered and have been accepted as a Student, you have 18 months from the date of purchase to begin the course or 1 year from the date you start the course in which to complete the course in which you are registered. If you fail to complete the course within that period of time, your student identification number will be deactivated and your right to access to the course materials will be terminated.
    3. Upon course completion your access to the completed course is suspended and your completed user information is visible to member airlines.
    4. Upon completion of a certificate program a certificate of completion will be emailed to the email address listed on your profile. You have the option to purchase a printed copy of your certificate, and if you wish to do so, a certificate will be mailed out to you in 4 to 6 weeks from the date of purchase. We have no control over the postal service once the certificate leaves our office. However, airlines may still retrieve your data at any time.
    5. Inflight Institute reserves the right to restrict, change, suspend or terminate your account by any means if your access, use or connection to the Inflight Institute is impairing or adversely affecting our operation or the use of our services by others.
    6. To insure the integrity of the course is not compromised a limit of 50 failures has been placed on exams within each course. If you reach this number of failures we regret that your course will be marked "Failed" and disabled from being worked on.
  3. Registration fees paid by you are non-refundable. You acknowledge and agree that the prices of the courses are subject to change without notice. Inflight Institute, in its sole discretion, shall have the right, at any time after receipt of your course order, to decline your course order for any reason. In the event that the courses are listed at an incorrect price, due to a typographical error or an error in pricing information, Inflight Institute, in its sole discretion, shall have the right at any time after receipt of your course order, to decline your course order.
    1. It is the Student's responsibility to have regular access to a computer with a reliable internet connection throughout the duration of the course. You are responsible in making sure you have a reliable internet connection in which to conduct the course. Using an unreliable connection may result in you being logged out and if in the middle of the exam the question you are on may be marked as not answered and in essence have a direct result in your final score. Computers should be no older than 10 years old or the Student takes the risk of not having an up to date computer to complete the course. We require a minimum of a 56k modem. Students must ensure that they upgrade their computer Operating System on a regular basis to have all the updates needed to proceed with the course. We require the latest Adobe Flash Player in order to view all the media files. We require a sound card with speakers or headphones to listen to various media files. We also require Adobe Reader to view PDF documents. It is not the responsibility of the Inflight Institute if your computer does not meet these requirements and/or is not functioning. it is the Student who must ensure that they have access to a reliable computer. The minimum hardware requirements listed here are subject to change without notice based on rapidly changing standards and continuous development within the technology industries.
  4. Courses offered by the Inflight Institute are based upon existing Aviation Regulations. While every reasonable effort has been made to maintain the currency of the course materials, the Inflight Institute does not represent or warrant that such course materials are complete or exhaustive. In accepting these Course Policies and Conditions of Use, You agree to indemnify, defend and hold harmless the Inflight Institute - Inflight Innovations Inc.®TM and its officials, directors, officers, shareholders, employees, contractors and authorized representatives from and against any liability, demand, action, cost, expense, or claim of any kind, including but not limited to lawyer's fees, relating in any way to your use of the contents, products or services that may be associated with the course materials and/or errors contained within such course materials provided by Inflight Institute.
  5. While the course materials are used by airlines and aviation companies, your completion of any or all of the courses offered by the Inflight Institute does not guarantee that any of these companies will offer you a position with their company. If you decide to access or use any linked website or content, goods or services from a website linked to Inflight Institute, you do so entirely at your own risk.
  6. While the Inflight Institute takes every reasonable precaution to ensure that its courses are electronically accessible for your use 24 hours per day, the web site and all content is provided as is. By accessing and using the web site you acknowledge and agree that use of the web site and the content is entirely at your own risk. You agree that no representations or warranties are offered to you in this regard. You further agree that the Inflight Institute is not responsible, in any manner, for any loss of data or information that you may incur as a result of your accessing the course materials.
  7. Privacy and Delivery Policies

    The Inflight Institute logs http requests to our server. These logs capture computer information, navigation and clickstream data. Some of the information collected does not identify who you are. Other information, such as your domain name or IP address, may identify you depending on the naming standards followed by your Internet service provider. You may wish to ask them about their policies and practices. While we make no attempt to link the information captured to the identity of individuals, the information captured does identify the following:

    1. The Internet domain and IP address from which you access our web site;
    2. The type of browser and operating system used to access our site;
    3. Screen resolution of your monitor;
    4. The date and time you access our site;
    5. The pages you visit; and
    6. If you linked to the Inflight Institute web site from another web site, the address of that web site. This information is used to help us make our site more useful to our audiences by learning about the number of visitors to our site, and by monitoring traffic patterns and the types of technology our visitors use. We do not track or record information about specific individuals and their visits. Visitor information is not disclosed to anyone except Inflight Institute personnel who need the information for legitimate business purposes such as responding to a request.

    Inflight Institute does not share your personal info with anyone with the exception of potential employers. By registering to any Inflight Institute on-line flight attendant training course you acknowledge and expressly agree that the Inflight Institute may provide member airlines access to your personal details including exam results and course data. Member airlines, via the Inflight Institute database, may choose to contact you and or consider you for an interview. In addition Airlines may ask Inflight Institute staff members for their opinion on potential candidates; based on their dealings (via telephone, online chat or email) with the student (You). Inflight Institute staff members will provide their opinion to the member airline and are encouraged to deliver their opinion on the suitability of that candidate based on the airlines hiring requirements.

    We do not ask for or store your credit card information on our server. Credit card number collection is via TD Merchant Services or PayPal (secure online payment gateways). Inflight Institute uses up-to-date security protocols to ensure the integrity and confidentiality of information and systems. All Inflight Institute courses are delivery via the internet by way of this site and the Inflight Institute cannot provide printed course material.

    Our website has links to other sites created and maintained by other public and/or private sector organizations. We provide these links solely for your information and convenience. When you link to an outside website, you are leaving the Inflight Institute site and our Terms and Conditions policies no longer apply.

    We reserve the right to refuse to accept you for courses if you fail to comply with any of these terms and conditions or your actions give us reasonable grounds to believe that you may fail to do so in the future.

Contact Information

Inflight Institute
Suite 811
300 8120 Beddington Blvd. NW
Calgary, Alberta, Canada
T3K 2A8

Phone: 1.403.230.2784

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